Tech Support

Having issues with Chromebook or Internet access?


Email a description of the problem/request and a return phone number. A staff member will call as soon as possible.

Visit our new and improved Digital Learning and Chromebook Zone (found on our Hampton City Schools homepage) for video tutorials and resources for digital learning designed for students, teachers, and families. Our latest additions include short videos for Chromebook troubleshooting as well as teacher tips for Google Classroom and more.

Check out a few of these videos below:

  • Hard reset on a Chromebook- are your student's Chromebooks acting glitchy or having issues they didn't have the day before? Encourage your students to reset their Chromebooks.

  • How to split your screen on a Chromebook- this will allow students to have their Zoom window open as well as Google Classroom, Kahoot, or other programs. They can work simultaneously and never miss a beat!